How this AI capability fits Flowtix
- The ai.advanced entitlement is included on Business and Enterprise, not Starter or Professional.
- Business also raises the monthly AI allowance to 5,000 requests and transcription capacity to 2,500 minutes; Enterprise uses custom quotas.
- Advanced AI is part of the broader Business/Enterprise capability set and should not be interpreted as a promise that every AI screen behaves differently solely because this entitlement exists.
Treat Advanced AI as a plan entitlement
Flowtix defines Advanced AI as the ai.advanced entitlement in the canonical plan catalog. Business and Enterprise include it in addition to the full Professional AI feature set.
This makes the entitlement available for advanced AI surfaces that require it while preserving the individual feature gates used for AI Workspace, call analysis, email assistance, task assistance, transcription, and insights.
Pair the entitlement with higher operating capacity
Business increases the monthly AI-request allowance from the Professional level of 1,000 to 5,000 and transcription capacity from 500 to 2,500 minutes. Enterprise keeps the Business entitlement set but moves those capacities to custom limits.
Those higher limits matter for teams using AI across more calls, transcripts, agents, and customer workflows.
Use the surrounding Business capabilities together
Business also adds advanced automation, AI analytics, agent and campaign analytics, workforce attendance, advanced roles and permissions, API access, and advanced security entitlements. These surrounding controls are often as important as the AI entitlement itself when a larger team operationalizes AI.
Verify the exact entitlement before designing a workflow
A Business or Enterprise subscription does not remove all product controls. Each AI workflow still uses its own feature entitlement, organization permissions, usage limits, source-data requirements, and review expectations.
Continue with this Flowtix AI capability
Review the related Flowtix plan and product guidance before relying on AI in a production workflow. Feature entitlements, monthly usage, source-data availability, organization permissions, and user review still apply.