Outbound cloud dialer

Outbound calling with the CRM context your sales team needs

Flowtix manages the supported cloud-calling service at the platform level and connects outbound calling with contacts, campaigns, follow-up work, recordings, plan-gated transcripts, AI assistance, and analytics.

Current calling capabilities

Flowtix is designed around outbound browser calling and the customer context surrounding each call. Number availability, calling eligibility, plan limits, and usage-based service charges still apply.

Browser-based outbound calling

Place supported outbound calls from the Flowtix calling workspace without connecting or maintaining your own calling-provider account.

CRM context during calls

Keep contacts, companies, notes, tasks, pipelines, and recent activity available alongside the calling workflow.

Campaign & queue workflows

Organize outbound work with campaigns, membership, queues, ownership, assigned contacts, statuses, and follow-up activity.

Call history & recordings

Store call records, outcomes, notes, and supported recordings inside the correct organization and customer context.

Transcripts & AI assistance

Eligible plans add transcription, AI call analysis, summaries, insights, email assistance, task assistance, and advanced AI capabilities.

Analytics & manager visibility

Connect call activity with reports and plan-gated call, sales, agent, campaign, and AI analytics instead of treating calls as isolated events.

Calling is managed by Flowtix

Subscribers do not need to bring their own calling-provider account for the supported Cloud Dialer. Flowtix manages the required calling infrastructure outside the customer workspace.

No provider setup in Integrations

Workspace users use the Flowtix calling experience while the supported calling infrastructure is managed separately at the platform layer.

Conversation history stays connected

Call records, notes, tasks, recordings, transcripts, and contact activity can remain attached to the customer workflow.

Operational controls

Roles, permissions, organization scoping, plan entitlements, usage controls, and audit-aware workflows help govern calling activity as teams grow.